The means of developing any credible standard is through a Job Task Analysis (JTA) survey of interested parties, review by subject matter experts (SMEs), and a public review—
- JTA Survey—NCMA announced the 30-day JTA survey in October 2018 by posting the announcement on its website and through an email campaign to over 39,000 email addresses of NCMA members and nonmembers. The survey was available to anyone with access to the NCMA website.
- SME Review—Armed with the results of the JTA survey, the Standards Consensus Body (SCB) applied its subject matter expertise. With SCB consensus and approval, the CMS was made available for public review.
- Public Review Period—For 45 days, the announcement to solicit public comments on the CMS was posted on the ANSI and NCMA websites. In addition, NCMA issued occasional reminders of the public review through its media. The SCB responded to all comments and ANSI was copied in all the responses.
Additional credibility is provided through an established appeal process for any objections of the CMS content or the accreditation process.