First, check your spam folder for the event invitation to your NCMA registration email address. In that email is a direct link to the event site.
Go to https://event.crowdcompass.com/vworldcongress20 and login to the event site. You'll request a six digit verification code which will be sent to your email address on file, or your cell phone (if provided).
If you don't receive the code email, please check your spam folder. If there is nothing in your spam folder, please contact NCMA by chat at https://ncmahq.org/vwc, by phone at 800-344-8096, or by email at firstname.lastname@example.org.